Claims Process

We provide outstanding claims services

Hurricanes in the Pacific have been uncommon events. But when they occur they may cause substantial destruction. Many professionals will be needed to assess claims. Zephyr works with three third party adjusting companies, Crawford and CompanyThe Worley Companies, and Cunningham Lindsey who specialize in catastrophe claims. Following an event, Zephyr calls on these national and international companies with their numerous adjusters to work swiftly and thoroughly through the assessment process. In this way, Zephyr can offer its insureds outstanding claims services.

How do I file a claim?

To file a claim, notify your insurance agent.  If, for some reason, your agent is unavailable to help you file a claim, you may report a claim by using our website, email, fax, or phone by following these instructions:

Email:

Click here for the Property Loss Notice Form. Fill out the form and save it in a PDF format, or print and scan it. Attach the PDF to an email and send to zephyr@us.crawco.com.

Fax:

Click here for the Property Loss Notice Form. Fill out the form and save it in a PDF format. Print the form and fax it to our toll free number, (888) 273-7503.

Phone:

Simply call our claims call center at our toll-free number, (800) 768-6002 and answer questions regarding your claim. If possible, please have your policy available.

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